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WELCOME TO TROVE OF TETBURY

+44 (0)1666 502006

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Gloucestershire Gloucestershire , South West , England

  • About This Dealer
  • Location & Contact details
  • Dealers Terms & Conditions

About TROVE OF TETBURY

TROVE OF TETBURY

WWW.TROVEOFTETBURY.CO.UK

SOCIAL MEDIA:  Instagram

Husband and wife team Daniel and Heather Bristow first opened their eclectic shop, Trove of Tetbury, some eight years ago. It is a quirky little treasure trove of antiques, collectibles, vintage and retro in the heart of historic Tetbury's high street.

Although you never know what unique treasures you will find on a day-to-day basis in the shop, items include antique and decorative boxes of all sizes, vintage leather, bronzes, nautical antiques, vintage and custom lighting feature heavily, and you will always find some vintage costume jewellery, bags and dresses.

Other stock is available in our workshops and can be viewed by appointment. The shop caters not only to the antiques-buying public that frequent the town, but also to interior designers and props buyers looking for authentic pieces for local film work. Hunting for stock is a passion - and a lifestyle - for the couple, who are always on the lookout for unique quality pieces. Together they source the enchantingly diverse mix of items you'll find at Trove.

Our shop hours are Thursday, Friday and Saturday 10am to 1pm and 2pm to 5pm, other times by appointment.

We are also happy to show items out of hours 9am to 9pm seven days a week.

Contact us

Tel: +44 (0)1666 502006

Mob: +44 (0)7543 078718

TROVE OF TETBURY

28 Long Street,

Tetbury,

Gloucestershire,

GL8 8AQ

United Kingdom

TROVE OF TETBURY to provide own terms and conditions but some details can be seen below, together with the HV own information.  Consumer Contracts Regulations apply.

Trove Sales and Return policy - We prefer items to be picked up from the shop as this gives us an opportunity to get to know the client and build a lasting relationship. However, as this is not always possible, we can liaise with a courier or shipper. In the event you are not happy with the items purchased please contact us as soon as possible and we will do our best to resolve any issues, or refund an item on it's return in the same condition if it is misrepresented or wrongly described. Postage and courier services cannot be refunded.

HOARDE VINTAGE ADVICE:

It is the individual Dealers responsibility to make themselves aware of what the Distance Selling Regulation rules contain; these regulations are open to change, may vary and are detailed, so you may wish to familiarise yourself with such via the many websites available to you on this subject.

Contract of purchase is between the Client and the Seller, not the The Hoarde, we are just the introductory agent.  Your rights include, but are not limited to the below.  You must check with each individual Seller what their own terms and conditions are and what their own purchase and returns policy include.  The Hoarde is not responsible for the description, condition or attribution of an item as we do not have sight of any item and do not have physical ownership of any item, but we do endeavour to only allow professional and experienced dealers onto our website. We do not collect payment or hold such unless specifically agreed prior to purchase and then only as Agent do we hold funds, which are held by the The Hoarde until both parties have confirmed such can be released.  If such funds are held and an item is returned, release back to the client of such funds, will be subject to the Seller confirming the item has been returned according to their returns policy.  Items are not released to the Buyer until the agreed payment is received by The Hoarde.  The Hoarde is not responsible for any related bank charges, transfer fees, currency fluctuations or otherwise.  For more details on this facility, please contact owner Jane Walton at [email protected]

You have the right to return items purchased via the internet up to 14 days following receipt of the item to the specified delivery address. If you collect an item in person or arrange your own delivery, then this term starts immediataely you or your carrier collects the item (this is to avoid your own carrier sitting on the item for a long time before delivering it).

WHAT WE RECOMMEND:

Always ask for an invoice from the Seller.  On the invoice you should have the date of the item, any provence, full description, including any restoration or damage.  It should state terms of payment and delivery and returns. It should also show the business name, business address, contact numbers, email address and VAT number if applicable.

You should ask for confirmation of your purchase by email so that you have written proof of the agreed price, any additional charges, eg delivery and if you are having the item delivered, ask how and who will be undertaking it and what the Sellers return policy is. 

Ask for email confirmation of what your responsibilities are should you wish to return an item, including re-packing, how you must confirm your desire to return the item, eg email or by telephone and be clear on the Seller's return policy.

The prices indicated for items on this site are correct at the time the item is listed, barring any error by the Seller.  However, the Euro and Dollar prices shown are for indication only and may vary as rates fluctuate and you may incur your own bank charges when making payment from abroad.

VERY IMPORTANT:

If a Member is based in Europe, you may need to confirm with them their specific purchase and returns policies.  However Distance Selling Regulations apply througout Europe as far as The Hoarde is aware.

Please do not be concerned about the above statements.  They are there to help and protect both parties and should help to avoid any disputes by making things clear.  The owner of this site, Jane Walton, is always happy to help and assist where possible and clients are very welcome to contact Jane should they need advice or assistance.  Being a dealer herself for 16 years, she knows that most dealers are good, hardworking and professional people who understand the rules and how to be polite and helpful to clients at all times.  They can help you obtain shipping or transport quotes for example.  Never be worried about speaking to a Dealer and asking as many questions as you need to about an item, they wil be happy to help you. Please do remember though, that they will always be more receptive to clients who show them the same respect.

For the avoidance of doubt 'Dealer' and 'Member' are the same.

 

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Hoarde Vintage Member since 2020

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