Otto's is a family run business and was founded in Exeter, Devon in 2013, when we took on our first retail space in Exeters' up and coming independent area around Fore Street. I founded Otto's as a young 22 year old, after leaving my hometown of Coventry and my job in the construction trade, with a modest pot of savings as a start up!
The original shop dated back to the late 1800's where it had many incarnations, such as a butchers and a car showroom, it has always been a great retail space, full of character! We operated both our webstore and shop from here for 3 years before we sadly outgrew the space due to the expansion of our webstore.
We moved into our new warehouse & showroom in May 2016. We instantly fell in love with the industrial aspect of the space which is a complimentary backdrop for our stock. The warehouse provided us with a large retail space, stock room, office, workshop and loading bay and was a huge step forward from our humble origins.
The warehouse dates back to the 1930s, when it served as a Morris car garage, and a telephone exchange during the 1950's & 1960's. It retains all its original features including it's concertina garage doors, exposed pipework and beams.
After another 3 years of expansion from our Exeter base we had sadly outgrown our surroundings yet again and it was decided it was time for a move. This time it was decided we were going to move into something that would allow us to grow and be a HQ for many years to come. Unfortunately we soon realised there were very limited spaces available for the size and style we required in and around Exeter and we decided if the right space came up we would be willing to relocate for it, and it did...
In May 2019 work began on converting the 19th century England's Glory Match Factory into what would be our new HQ, complete with offices, multiple workshops and a large open plan showroom.
After 3 months of work our new HQ was complete and the showroom was opened to the public at the end of July 2019.
From our HQ we ship worldwide and work with domestic customers, Interior designers and retail clients, providing expertly sourced, curated & restored 19th & 20th century design.
Otto's is now run by a father & son team, Lewis & David Macskimming. David runs the workshop & restoration while I, Lewis run the website, shipping and logistics. We source stock from all over Europe and ship worldwide, providing well curated and sympathetically restored 20th century antiques.
Tel: +44 (0)1452 307749
Mob: +44 (0)7429 447370
Warehouse Unit 41, Morelands Trading Estate,
OTTO'S ANTIQUES own terms of service can be read here on their website. Consumer Contracts Regulations apply.
HOARDE VINTAGE ADVICE:
It is the individual Dealers responsibility to make themselves aware of what the Distance Selling Regulation rules contain; these regulations are open to change, may vary and are detailed, so you may wish to familiIarise yourself with such via the many websites available to you on this subject.
Contract of purchase is between the Client and the Seller, not the The Hoarde, we are just the introductory agent. Your rights include, but are not limited to the below. You must check with each individual Seller what their own terms and conditions are and what their own purchase and returns policy include. The Hoarde is not responsible for the description, condition or attribution of an item as we do not have sight of any item and do not have physical ownership of any item, but we do endeavour to only allow professional and experienced dealers onto our website. We do not collect payment or hold such unless specifically agreed prior to purchase and then only as Agent do we hold funds, which are held by the The Hoarde until both parties have confirmed such can be released. If such funds are held and an item is returned, release back to the client of such funds, will be subject to the Seller confirming the item has been returned according to their returns policy. Items are not released to the Buyer until the agreed payment is received by The Hoarde. The Hoarde is not responsible for any related bank charges, transfer fees, currency fluctuations or otherwise. For more details on this facility, please contact owner Jane Walton at [email protected]
You have the right to return items purchased via the internet up to 14 days following receipt of the item to the specified delivery address. If you collect an item in person or arrange your own delivery, then this term starts immediataely you or your carrier collects the item (this is to avoid your own carrier sitting on the item for a long time before delivering it).
WHAT WE RECOMMEND:
Always ask for an invoice from the Seller. On the invoice you should have the date of the item, any provence, full description, including any restoration or damage. It should state terms of payment and delivery and returns. It should also show the business name, business address, contact numbers, email address and VAT number if applicable.
You should ask for confirmation of your purchase by email so that you have written proof of the agreed price, any additional charges, eg delivery and if you are having the item delivered, ask how and who will be undertaking it and what the Sellers return policy is.
Ask for email confirmation of what your responsibilities are should you wish to return an item, including re-packing, how you must confirm your desire to return the item, eg email or by telephone and be clear on the Seller's return policy.
The prices indicated for items on this site are correct at the time the item is listed, barring any error by the Seller. However, the Euro and Dollar prices shown are for indication only and may vary as rates fluctuate and you may incur your own bank charges when making payment from abroad.
If a Member is based in Europe, you may need to confirm with them their specific purchase and returns policies. However Distance Selling Regulations apply througout Europe as far as The Hoarde is aware.
Please do not be concerned about the above statements. They are there to help and protect both parties and should help to avoid any disputes by making things clear. The owner of this site, Jane Walton, is always happy to help and assist where possible and clients are very welcome to contact Jane should they need advice or assistance. Being a dealer herself for 16 years, she knows that most dealers are good, hardworking and professional people who understand the rules and how to be polite and helpful to clients at all times. They can help you obtain shipping or transport quotes for example. Never be worried about speaking to a Dealer and asking as many questions as you need to about an item, they wil be happy to help you. Please do remember though, that they will always be more receptive to clients who show them the same respect.
For the avoidance of doubt 'Dealer' and 'Member' are the same.
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