ANTIQUES & DECORATIVE terms and conditions below. Consumer Contracts Regulations apply.
All prices exclude delivery. Please appreciate that carriers can rarely deliver within a few days, unless the client is willing to pay for such services. Some items may take a few weeks, so when requesting details of delivery, please make clear if there is any urgency.
Some items can be sent via companies such as My Hermes, DHL, UPS or Parcelforce. These services will only accept certain items and sizes, but where an item can be safely and cheaply sent, then it will be.
Packing is also additional for items that are delicate or require specialist packing materials or boxes. Such as glass or fragile items. Having your items sent in the proper, safe and secure manner, is just as important as the item itself. Why pay good money for a piece, just to expect to pay little for it's safe delivery.
If you wish to return an item, you must inform Antiques and Decorative by email or text within 24 hours and a reply will be sent to you as soon as possible. Antiques and Decorative must receive the item back within 14 days of your receipt of the item and it must be in the original state and condition it was sent to you in. If it is not, then you will be contacted with details of any issues and what deduction may be made. If you are unable to use the original packing to safely wrap/pack the item, then you must ensure that sufficient materials are used for it's safe return.
Upon receipt of items returned within the agreed period, a full refund will be made (excluding carriage costs to deliver & return) before the end of a thirty day period from receipt of the goods, provided the goods arrive back in good re-saleable condition with no repairs being required.
Where trade discount has been given to Clients who do not pay at the point of sale and who have issued a purchase order, then no return facilities are available except at the discretion of the principal.
Payment can be made by bank transfer or debit or credit card. A money request can be sent to you via so that you pay for your item yourself by entering your own credit card details. Once full payment is received, items will be despatched after 7 days in order for funds to be received, unless by prior arrangement. This is to ensure that no payments are cancelled after an item is sent. Such items remain the property of Antiques and Decorative until full payment is made and completed.
Any bank charges or fees incurred by the client in connection with making any payment to Antiques and Decorative are the clients own and should not be charged to Antiques and Decorative. Any refunds to clients incurring such costs, will be borne by the client.
Prices shown on the Decorative Collective website are in British pounds. As exchange rates fluctuate daily, any prices shown in Dollars or Euros are for indication purposes only. When making a payment you should check with your Bank or credit card company first what the actual amount is that you will pay.
All items are sold in good faith, with descriptions and condition being represented as honestly as possible. Given the nature of antique and 20th century pieces having been enjoyed and used for varying amounts of time and in different conditions, each may have wear and tear commensurate with age, as would be expected. If you are unsure of the true colour or patination of an item, then please ask for further details or pictures.
Clients are welcome to collect items in person from West Sussex by prior arrangement.
If you would like any point to be further explained or have any questions, please do not hesitate to ask.